Return & Refund Policy

Thanks for shopping at caskandcrew.com. Returns are only accepted in the case of damaged goods.


Returns

If you have received your purchase and it is damaged, please email us here within 10 days of receipt.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.


Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item.

If your return is approved, we will initiate a refund (not including original shipping fees) to your credit card (or original method of payment).


Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.